Shipping policy

Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Delivery Times

Shipping charges are calculated at checkout based on your location and selected method.

Estimated delivery times:

  • Standard Shipping: 3-7 business days (or 3-5 depending on courier)
  • Expedited Shipping: 2-3 business days
  • Overnight Express: 1-2 business days 
  • International Shipping: 7-21 business days/weeks

Delivery times may vary depending on carrier delays or high-demand periods.

3. Shipping Locations

We currently ship to:

  • Domestic: UNITED STATES

If your location isn’t listed, contact us at [limblegionjj@gmail.com].

4. Order Tracking

Once shipped, you’ll receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to update.

5. Delays & Issues

We are not responsible for delays caused by:

  • Carrier issues
  • Customs clearance (for international orders)
  • Incorrect shipping information provided by the customer

If your order is significantly delayed, contact us and we’ll help investigate.

6. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 7 days
  • Provide your order number and photos (if applicable)

We’ll work with the carrier to resolve the issue or send a replacement if eligible.

7. Customs, Duties & Taxes (International)

Customers are responsible for any customs fees, duties, or taxes applied by their country.